Privacy Policy

Last updated: 06-Jun-2026

YARI Robotics Pvt Ltd (“YARI Robotics”, “we”, “us”, or “our”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit stage.yarirobotics.com, create an account, place an order, contact us, subscribe to updates, or use any related website services.

Information We Collect

We may collect the following types of information depending on how you use the website:

Account and contact information: name, email address, phone number, company name, billing address, shipping address, and account login details.
Order and transaction information: products purchased, cart details, order value, currency, tax details, invoices, payment status, refunds, and related order communications.
Payment information: payments are processed through Razorpay. We do not store full card, UPI, banking, or other sensitive payment credentials on our website. Payment gateways may process information required for payment authorization, fraud checks, and regulatory compliance.
Shipping and delivery information: recipient name, address, phone number, pincode/postal code, country, order weight/value, and shipment status. This information is used to calculate rates, create shipments, and provide delivery updates.
Support, RMA, and warranty information: details you submit through contact forms, live chat, email, warranty registration, RMA requests, uploaded invoices or proof of purchase, product serial numbers, issue descriptions, and related files or photos.
Newsletter information: email address, subscription status, consent confirmation, unsubscribe status, and engagement information for product launch announcements and other updates.
Technical and usage information: IP address, browser, device, operating system, approximate location, pages visited, referral source, session activity, diagnostics, security logs, and cookie preferences.

How We Use Your Information

We use personal information to:

process orders, payments, invoices, refunds, warranty claims, and RMA requests;
calculate and arrange domestic and international shipping;
provide account access, customer support, shipment updates, and order communications;
send newsletter emails and product announcements when you subscribe;
maintain website security, prevent fraud, troubleshoot errors, and improve website performance;
understand website traffic, product interest, and user journeys through analytics;
comply with tax, accounting, legal, regulatory, and record-keeping requirements.

Cookies, Consent, And Local Preferences

We use cookies and similar technologies for essential website functions, WooCommerce cart and checkout, account sessions, security, analytics, embedded content, cookie consent, and user preferences. We use Complianz to manage cookie consent and cookie categories on the website.

Some cookies and browser storage entries are necessary for the store to work correctly. These may include WooCommerce cart/session cookies, Complianz consent cookies, security cookies, and currency or shipping-country preferences such as wmc_current_currency, wmc_current_currency_old, yari_currency_initialized, and shipping_country. These help keep pricing, checkout currency, and shipping-country behavior consistent during your visit.

You can review more details in our Cookie Policy and manage your consent choices through the cookie banner or consent settings shown on the website.

Analytics, Tags, And Embedded Services

We use Google Tag Manager and Google Analytics to understand website usage and improve the store experience. Where configured, Google Analytics is used with privacy-focused settings such as restricted data sharing and IP address protection. We may also use Google reCAPTCHA for spam and abuse prevention, and YouTube or other embedded media where videos are shown on the website.

These third-party services may receive technical information such as your IP address, device/browser details, page URLs, and interaction data, depending on your cookie consent choices and the nature of the service.

Newsletter And Marketing Emails

We use Brevo to manage newsletter subscriptions and product update emails. If you subscribe, Brevo may process your email address, confirmation status, unsubscribe status, and email engagement data on our behalf. You can unsubscribe from marketing emails at any time using the unsubscribe link in the email or by contacting us.

Shipping And Logistics Partners

For order fulfillment, we may share relevant shipping and order information with logistics providers and shipping technology partners. We currently use Blue Dart for domestic shipments within India and FedEx for international shipments, subject to serviceability. As we scale, we may add or change logistics partners.

Shipping partners may use recipient and shipment information to create labels, transport packages, provide tracking, contact recipients, handle delivery exceptions, and comply with customs, regulatory, and logistics requirements.

Support, Chat, Warranty, And RMA

If you contact us through live chat, forms, email, warranty registration, or RMA workflows, we use the information you provide to respond to your request, diagnose product issues, validate warranty eligibility, process repairs or replacements, and maintain support records. If live chat or support tools are active on the website, those providers may process your messages and related technical details on our behalf.

How We Share Information

We do not sell your personal information. We may share information only where reasonably necessary with:

payment providers, including Razorpay;
shipping and logistics partners, including Blue Dart and FedEx;
email/newsletter providers, including Brevo;
website hosting, security, caching, and performance providers, including Cloudflare and our hosting infrastructure;
analytics, tag management, spam prevention, and embedded-content providers, such as Google services;
professional advisors, auditors, tax consultants, legal advisors, and government or regulatory authorities where required by law;
service providers who help operate, maintain, secure, or improve the website and business systems.

Data Retention

We retain personal information for as long as needed for the purpose for which it was collected, including order fulfillment, warranty support, RMA processing, customer service, accounting, tax, legal, fraud prevention, and business record requirements. Order, invoice, payment, shipping, tax, and warranty records may be retained for longer periods where required or permitted by applicable law.

Newsletter subscription records are retained until you unsubscribe or request deletion, subject to our need to maintain suppression or unsubscribe records. Cookie consent preferences are retained according to the consent settings configured on the website.

Security

We use reasonable technical and organizational measures to protect personal information, including secure website connections, access controls, hosting security, monitoring, backups, and fraud-prevention checks. No website, payment system, or internet transmission can be guaranteed to be completely secure.

International Processing

Some of our service providers, including payment, email, analytics, hosting, logistics, and security providers, may process information in countries other than your own. By using the website, you understand that your information may be processed where our service providers operate, subject to applicable law and contractual safeguards where relevant.

Your Choices And Rights

Depending on applicable law, you may have the right to request access, correction, deletion, restriction, objection, or portability of your personal information. You may also withdraw newsletter consent by unsubscribing, update cookie preferences through the consent banner, or contact us to request changes to your account information.

Some requests may be limited where we must retain information for orders, payments, invoices, tax records, legal claims, fraud prevention, warranty records, or other legitimate business and legal purposes.

Third-Party Links

Our website may link to third-party websites, documentation, videos, payment pages, shipping pages, or social media platforms. We are not responsible for the privacy practices or content of third-party websites. Please review their privacy policies before sharing information with them.

Changes To This Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, legal requirements, or business operations. The updated version will be posted on this page with a revised “Last updated” date.

Contact Information

If you have questions about this policy or need support, please contact:

YARI Robotics Private Limited
Email: info@stage.yarirobotics.com
Website: https://stage.yarirobotics.com/
Address: 13/15, Sakthi Murugan Nagar, Edayarpalayam,
Coimbatore 641025, TN, India